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Complete a job

How to complete a job on desktop and mobile, along with force completing a job if a device is broken, or an operative can no longer complete a job.

Onetrace avatar
Written by Onetrace
Updated over a week ago

πŸ’‘ You must be on the new jobs experience to use some of these features; the old jobs experience will be retired December 2025. Learn more

Complete a job

How to complete a job on mobile:

  1. Click on the My Jobs button at the bottom of your screen.

  2. Use the tabs at the top of the screen to go between All jobs, In Progress jobs and Awaiting jobs.

  3. Select In Progress.

  4. Choose which job you would like to complete.

  5. Ensure all job sheets are submitted before clicking complete job.

  6. Confirm the completion by clicking Continue. Once a job has been completed, it can no longer be edited on mobile.

How to complete a job on desktop:

  1. To complete a job, either select the project in which the job is located or select the job from the global jobs page located in the left sidebar.

  2. Select the job number you want to complete.

  3. Click Submit All to submit all job sheets for the job.

  4. Confirm the submission when prompted.

  5. Click Complete Job to mark the job as finished.

  6. Confirm the completion.

How to force complete a job on desktop:

If an operative has left the business, broken a device or can no longer complete the job, you can force complete their work for them to close off a project, or to recall the work to reassign. This can result in some data loss.

  1. You will need to be using the new jobs experience for this feature

  2. From a project or the global jobs page, select the job you would like to force complete.

  3. To the right of the job number, select Recall Job.

  4. A modal will appear to force complete, reassign or recall the job.

  5. Select Force Complete from the list, and click Next.

  6. A summary page will show, with details of the project, job, number of job sheets, operative and the device used.

  7. Click Confirm & Recall to force complete the job.

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