Managing your Onetrace subscription is simple and flexible. Your plan starts once you sign up and provide a valid payment method, with billing renewing on the same date each month.
Scaleable usage - the account Owner can add seats anytime, with costs calculated on a pro-rata basis and invoiced immediately.
Adaptable workflow - seats removed remain available until the next billing date, when the lower seat count takes effect.
Add, manage, or remove seats
How to add, manage, or remove seats:
Navigate to your organisation name in the bottom left-hand corner of your screen
Choose Billing from the menu
Select Subscription from the sidebar on the left of your screen
Click on the Manage Seats button
Add or remove the number of seats needed; your new total monthly payment will show
Double-check when the monthly payment will take effect
Click on Proceed to Checkout
You will be taken to the checkout screen, and double-check all information is correct
Click Confirm Purchase to make the changes to your organisation
⚠️ Only the owner of the Onetrace account can access the billing page. To check who the owner is, head to members within your settings.