With Onetrace, you can clear the report cache yourself by following a few simple steps. Clearing the cache from your reports will help you improve performance and resolve any issues that might occur due to outdated cached data.
By clearing your cache you can be rest assured that all your data is up-to-date whilst also helping you with troubleshooting problems.
Steps to Clear Report Cache
1. Log into your account at app.onetrace.com
2. Choose the Projects tab using the left navigation bar.
3. Click the project of your choice to clear the report cache.
4. Click the three dots from the top-right corner.
5. Click the Clear Report Cache button.
6. Click the Confirm button.
✨ Any Admin making changes should use this feature to ensue that the Reports reflect the most up-to-date edits.
Need more help?
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