Starting a visit in the Onetrace app is designed to be straightforward, getting you from your homepage to your job sheet in just a few taps. By accessing your scheduled visits, you can review site instructions, find your way to the location, and clock in to projects, ensuring all your work is tracked accurately and your manager has the information they need in real time.
Start a visit on mobile
How to start a visit on mobile:
View your scheduled visits for the day on the Onetrace mobile app. To see upcoming work, tap Show all.
If your schedule looks empty, tap the Cloud icon at the top of the homepage to resync.
Tap today’s visit to open the visit card. Here you’ll find the site address and any specific instructions from your admin.
Tap Start visit. A modal will appear to confirm your clock-in location. If your location services are off, you’ll be prompted to enable them. Onetrace only captures your coordinates at the moment you clock in and out—we never track you throughout the day.
Once you’ve finished your work, simply clock out.
If you’re moving between sites and try to clock in at a different project, the system automatically clocks you out of your previous visit to keep your timesheets accurate.
💡 Onetrace won't automatically clock you in or out, even if there's a time against the visit. You still need to clock in manually when you arrive, and you won't be clocked out if your work runs over.
All time spent in the visit will be recorded directly on your timesheet.
Start a job from a visit on mobile
How to start a job from a visit:
Open the Onetrace app and go to the homepage.
Check your scheduled visits for today, plus any upcoming work.
Tap "See all" to view every visit assigned to you.
Select the visit you want to start.
Check the visit location: tap the map to open your default maps app and get directions.
Read your manager's instructions for timings, arrival, or site details.
Tap "Start visit" to begin your timesheet.
In progress jobs: any jobs left open from the previous day will show once you start your visit, so you can carry on adding job sheets.
New jobs: tap "Add job" to create one.