1. Log into your account at app.onetrace.com
2. Click the Jobs tab from the main navigation panel on the left.
3. To reassign a Job, click on the Job No. you wish to make edits to.
4. Click the Reassign Job button.
5. Choose a member to reassign this job to using the Select Member dropdown menu.
6. Click the Reassign button.
| Can Reassign | Can't Reassign |
Awaiting Jobs | ✅ |
|
In-Progress Jobs |
| ❌ |
Completed Jobs | ✅ |
|
Cancelled Jobs | ✅ |
|
Note
Subsequently, there's another way to reassign jobs to your operative. You can also use this button to reassign the job to another operative. The steps for that are:
1. Click on the name of the operative.
2. Use the Reassign job to dropdown to select another operative.
3. Click the Reassign button.